Boardwalk Acura
6806 Tilton Rd.
Egg Harbor Township, NJ 08234
Service Ext: 6405 Hours of Operation
Monday - Saturday: 7:30am - 5pm
Saturday: 8am - 5pm
Sunday: CLOSED
Parts Ext: 4505 Hours of Operation
Monday - Saturday: 8am - 5pm
Sunday: CLOSED
Sales Ext: 5405 Hours of Operation
Monday - Friday: 9am - 8pm
Saturday: 9am - 6pm
Sunday: CLOSED
Contact Form – Used to communicate with the dealership regarding customer requests/concerns/inquiries. [Wrap Code: will vary based on request]
Payment Option(s):
This dealership does not accept checks for parts or service.
. . Questions about payments should be referred to a service advisor.
This dealership offers flexible payment plans to finance parts or services. Details will be discussed by the advisor. . . Primary Partner: Sunbit - offers a “pay-over-time” option with 3, 6, or 12- month payment plans (approval based on credit). A down payment with a bank-issued debit card is required and a payment method for recurring payments will also be needed. After good payment history with Sunbit, some customers might receive a personalized invitation link to a Sunbit Card application. . .
Pre-Qualification Requirements
1) Email address,
2) State-issued ID or driver’s license, and
3) Bank-issued debit card.. .A payment method for recurring payments will also be needed.
Apply Online
apply.sunbit.com/BoardwalkAcura
Access Account
my.sunbit.com/login
Inquiries / Contact
Website: sunbit.com/contact-us/
Email: support@sunbit.com
Phone: (855) 678-6248
FAQ: sunbit.com/im-a-consumer/customer-service/
Product/Coverage Cancellation:
Customers can cancel coverage for the following products sold by the dealership: Please be advised that ResistAll/NG2 Protection products are non-cancellable.*
Products that can be canceled:
Items needed to cancel product:
Inquiries / Contact:
Website: Dealership website (Finance tab)
Email: customercancellations@group1auto.com
Phone: (713) 360-5488
Other Dealership Information:
This dealership does not have charging stations onsite. To find the nearest charging location click here
BRAND INFORMATION:
Disclaimer: Data on this page applies to vehicle(s) purchased in the United States.
Information may not be applicable for vehicle(s) purchased out of the country.
Warranty and Service/Maint. Plan information can be verified by the in-house Telematics Team. Please have vehicle information (including VIN) and item(s) you need verified ready.
- Helpline (x6000): For over-the-phone assistance, contact the Helpline
- Contact Form: If helpline members are unavailable, submit a Verify Request
Acura Maintenance Packages (Complimentary) : For 2023 Integra, MDX & MDX Type S vehicles only. The plan includes standard oil and filter changes, tire rotation, and multi-point inspections. Transferable: Yes; Transferable to second owner only. A $50 option transfer fee will be applied (in most states).
Acura does not offer complimentary services
2 years or 24,000 miles, whichever occurs first
Acura Care (Prepaid) : Address factory recommended maintenance as outlined in the vehicle's Service and Warranty Booklet. Transferable: Yes; Transferable to second owner only. A $50 option transfer fee will be applied (in most states).
Acura Maintenance Minder system automatically adjusts the maintenance intervals based on engine operating characteristics, your driving habits, and the climate that you have operated your vehicle in - exact mileage service varies. Customers will see dashboard reminders of the following when service is due: To view typical Service schedules without creating profiles in Xtime Click Here.
To view Warranty information Click Here.
To view Owner’s Manual Click Here.
To access visual guide for Acura lineup Click Here.
Technology – Acura Link Acura Link – Offers Real-Time Traffic, Weather and in-vehicle messages and service appointments. For 2014 and newer vehicles, feature also include a cloud based service that allows for two way flow of data and voice commands – there are three subscription levels. If customer have questions about their Acura link, advise them to contact AcuraLink support for more details. (877) 375-2638
Dashboard Visual Guide Color Basics:
Frequently Asked Questions Retail gasoline stations in the United States sell three main grades of gasoline based on the octane level:
If the octane rating used is less than required, damage to the engine may occur and may void the vehicle warranty. Customers can confirm the information on the lists by checking their owner's manual or by referring to the label on the inside of the fuel-filler door Source: eia.gov / fueleconomy.gov
To view a list of Frequently Asked Questions directly from the Acura site Click Here.
To view a list of additional Product Protection Plans Click Here.
Acura Client Relations
Client relations (ⓘ) Manufacturer reps can assist customers with general inquiries, recall concerns, complaints, etc. can be reached in multiple ways. To see options click on the supported brand: Acura Contact information is typically located at the bottom of the linked page.
Personnel:
Personnel Image(s): This dealership does not have a “Meet Our Staff” link
Service Drive Extension: 6405
This extension will call all advisors.
Service Drive Link: Select group/individual to communicate with the dealership.
Adrian Marte
Aquila Evans
Management Team:
Service Manager – James Hall
General Manager – Joe Viviani
Other Dealership Personnel:
Parts Manager - Chris Parker
Referrals:
Roadside Assistance:
Acura Roadside Assistance will tow the vehicle from public roadways (ⓘ) No unsurfaced roads or tracks, made of materials such as sand, gravel, riverbeds, mud, snow, rocks, and other natural terrain. to the nearest Acura dealership; additional charges may apply if a customer requests a further location. See link below for additional exclusions/restrictions that may apply. . . (800) 594-8500
The third party service provider(s) listed below can tow a vehicle to this dealership. If a vehicle was involved in a collision/accident and also requires service it must be taken to the collision center first for repairs (see Collision drop down). . . A-1 Towing
(609) 485-0012
Distance from Dealership: within 5 miles
Collision:
Insurance Claims To possibly avoid upfront costs, customers should file an insurance claim (ⓘ) Coverage/Compensation can be submitted for Collision, Accident, Vandalism or Theft based on the customer's policy prior to arranging repairs. The insurance provider will determine cost (if any) for towing/repairs based on insurance coverage. If repairs are done prior to starting a claim, the customer may be responsible for all costs and for obtaining reimbursement (if any) from their policy provider. Collision and Service Inquiries If a vehicle was involved in a collision/accident and also requires maintenance service it must be taken to the collision center for repairs first. The collision center will coordinate service. Customer Pay/Cost Inquiries
GP1 Collision Centers offer complimentary visual inspections and estimates. If a customer later decides to file an insurance claim additional fees may apply.
For cost inquiries from a third party collision center, the customer will need to speak with that facility directly.
Vehicles must be taken to the Service Dept for the following instances: Customers leasing a vehicle are required to take their vehicle into a certified collision center for any body work or collision repair. Below are eligible locations customers can use or they can have their insurance provider recommend a repair facility. . . This dealership sublets all Collision work; Submit Contact Form
Vehicle Locators:
Some manufacturers offer a "locate your parked vehicle" feature accessible through their app. To view a list of manufacturers that offer this feature, click here.
A vehicle could be towed to an impound lot for a number of reasons such as being illegally parked, left behind due to inclement weather, street cleaning, or abandonment. City/County Towing Database (ⓘ) Some metro locations have publicly accessible systems that track impounded/towed vehciles.: None found Additional Information:
If a vehicle is suspected stolen, the customer should contact authorities immediately. If an owner is enrolled in an additional security plan offered by the manufacturer or third party, police will coordinate with the provider to locate the stolen vehicle. Additional Information:
(police report can be filed through the app)
Other Referrals:
Glass Max
(866) 629-4527
Distance from Dealership: Unknown
Scheduling Preferences:
Schedule with UNSPECIFIED unless the customer has a preferred advisor
Supported Makes:
- Acura
Accessories: Schedule as allowed Appearances: If customer has coverage for any of the items below, refer them to their warranty company (see REFERRALS tab).
If customer is paying out of pocket or using insurance, refer to Collison Center (see REFERRALS tab).
Car Washes and Exterior Details cannot be performed in rainy/snowy weather or freezing temperatures (32 °F or lower). To see weather forecast, click here. . . Car Wash: Available Detail Options: Schedule as allowed - prices and duration can vary by model.
Deals/Offers cannot be combined (ⓘ) Only one allowed per service visit All items contain disclaimers; refer to actual offer for any restrictions. Coupons - must be presented at the time of write up - may be displayed with smart phone / tablet or printed. Max discount on any service without coupon proof is 10%. Promos - emailed and should not be offered/advertised to customers that do not have an available promo in their Xtime profile. Super Savings Day - occur monthly and have designated specials for specific days and services. Offers cannot be used at other locations. Recurring Offers - available for eligible customers (ex: senior citizens, military), but not necessarily advertised. Recurring offers do not expire unless specified.
Procedure: A qualified technician will inspect the vehicle to determine its service needs. Afterwards the service advisor will contact the customer to inform them of their findings and the necessary steps to repair the vehicle. To view examples of what is intended to be covered during a “Free Initial Diagnosis” Click Here.
Please note images above are examples – they are not the only icons that can depict emergency scenarios.
This dealership does not have a separate area for Express. All vehicles must use the same service entrance lanes.
Key Fob Batteries: Lockout: Lost/Stolen Key(s): Spare/Additional Key(s) needed: The following are needed for all new keys or reprogramming (see Xtime for programming price):
Supported Makes: Non-Supported Makes: To find a nearby GP1 store by supported make, set map to full screen & use search box:
Schedule maintenance items as allowed (no packages/warranty/repair/recall/diags)
This dealership did not provide information about this item, refer to an advisor for assistance.
Radio/Navigation Codes: Navigation Updates:
Customer may retrieve their code online (radio-navicode.acura.com) or in person.
Customer must purchase the updated disc online (acuranavi.com) - instructions will be provided to perform update.
Schedule as Allowed
Procedure: Additional Information: Source: state.nj.us
Winter/Summer Tires (swap): Nitrogen (ⓘ) A nitrogen-filled tire will likely have a green-colored valve cap or include an N2 emblem: Repairs: Replacements/Inquiries/Availability: To see ways of verifying purchase of a Tire/Wheel protection plan click here. TPMS Light (ⓘ) Alerts drivers when inadequate tire pressure is detected. Inproperly inflated tires can cause premature treadwear and possible unsafe driving conditions. : Reasons the light may turn ON: What drivers should do: Run Flats: If a vehicle does not have a spare tire, it could have a run flat. Manufacturers recommend an estimated 50-mile range on a run-flat tire at zero pressure up to 50mph under optimal conditions (actual safe mileage is based on many parameters, including vehicle load, speed and ambient temperature). The International Organization for Standardization (ISO) has developed a universal symbol for self-supporting run-flat tires, represented by a flat tire continuing down the road:
Due to harsh winter conditions, many residents opt to change their tires twice a year.
TPMS Light
Possible Reason
Could Cause
ON
Underinflation (or tire leak)
Sluggish tire response, decreased fuel economy, and could lead to blowouts
ON and OFF
Fluctuating Weather
No issues - An drop in temperature causes the light to turn on; the light may turn off when pressure increases during the day due to rising temperature and/or heat generated from driving the vehicle
Flashes when starting and remains ON
Not Functioning Properly
Incorrect readings that can lead to unsafe driving conditions
Vehicles impacted by vandalism (ⓘ) Vandalism is when a person intentionally damages the property of another. should be referred to the Collision Center. If a customer has Comprehensive Insurance (to see coverage details Click Here) they should reach out to their provider first. Internal Damage (regardless of an insurance claim or customer pay): Schedule as Allowed Examples: External Damage (regardless of an insurance claim or customer pay): Refer to Collision Examples: If the damage affects both, refer to Collision (they will coordinate with Service).
Flood/Water Damage: Hail Damage:
Repairs/replacements are NOT covered by warranty. To avoid a direct charge, advise customer to contact insurance provider for repair/replacement coverage. . . Windshield/glass work, including tinting, cannot be performed during Holidays or during rainy/snowy weather; to see the weather forecast, click here. . Windshield (Front/Rear): . . Window Tinting: Do Not Schedule; This dealership does not offer Window Tint.
Recalls:
Disclaimer: The term “recall” is an internal SDC placeholder that includes, but is not limited to recalls, campaigns, warranty enhancements, or settlements.
Scheduling Instructions: Can't Schedule? Don't forget to troubleshoot!
If you still can't book - Submit Contact Form
Recall information can be verified by internal SDC Teams. Please have vehicle information (including VIN) and item(s) you need verified ready.
The National Highway Transportation and Safety Administration (NHTSA) is a government agency created to help inform customers of reported issues regarding their vehicles. It is a national database for all manufacturers. GP1 uses this site as a backup to the manufacturers recall page.
Recall titles in Xtime contain a combination of searchable identifiers:
Recall #NHTSA – if applicable
Manufacturer # – if known
Brief Description of Concern – as obtained from NHTSA
Ex. Recall #16V000 (123) Takata Airbag
Ex. ZE7 Oil Consumption Warranty Enhancement
Definitions/FAQs:
VIN locations
There are three recall status types that might display after you look up a VIN for safety recalls:
Searchable by VIN:
After the expiration date, inspection/repair will be done at the owner’s expense.
Not Searchable by VIN:
After the expiration date, inspection/repair will be done at the owner’s expense.
Acura Client Relations
Client relations (ⓘ) Manufacturer reps can assist customers with general inquiries, recall concerns, complaints, etc. can be reached in multiple ways. To see options click on the supported brand: Acura Contact information is typically located at the bottom of the linked page.
Transportation:
Disclaimer: Please use phrase “Alternate Transportation” when offering a loaner vehicle. Loaner vehicles are not allowed for insurance claims (ex: flooded vehicles, collision repair, etc).
Drop Offs: Early Bird/After Hours:
Wait times for repairs will vary widely since an accurate repair/wait time cannot be determined until diagnosis has been performed by the technician.
There is no shuttle service at this dealership.
Requirements: Requirements that must be disclosed: For security reasons, customer must present the items listed above each time a Service Loaner is released. Early/Late Loaner Pickup: Loaner Models: Loaner models vary
This dealership does not have Rentals.
This dealership does not have a courtesy Valet/Pick Up & Delivery Program.